e2be Terms &
Conditions of Service

1. Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and e2be ("the Company", "we", "us", "our"), the operator of the online gaming platform accessible at https://e2be.onl ("the Platform"). By accessing, registering on, or using any part of the Platform, you unconditionally accept and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not accept these Terms, you must immediately cease using the Platform and close any account you may have opened. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to ensure you remain informed of any changes.

These Terms apply to all services offered through the Platform, including but not limited to sports betting, live casino, slots, crash games, instant win games, promotional offers, loyalty programmes, and customer support services. They supersede all prior agreements, representations, or understandings between you and e2be relating to your use of the Platform.

2. Eligibility & Registration

To open and maintain an e2be account, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. e2be strictly prohibits the use of its services by any person under the age of 21, regardless of the minimum legal gambling age in your jurisdiction.
• You must be a natural person acting on your own behalf and not as an agent, nominee, or representative of any third party.
• Online gambling must not be prohibited by the laws of the jurisdiction in which you are located at the time of placing a wager. You are solely responsible for determining the legality of gambling in your jurisdiction before registering.
• You must not be a current employee, officer, director, contractor, or immediate family member of e2be or any of its affiliated companies, software providers, or payment partners.
• You must not be subject to any self-exclusion agreement — whether through e2be or any other gambling operator — at the time of registration or during your use of the Platform.
• You must provide accurate, complete, and current registration information. False or misleading information provided during registration constitutes an immediate ground for account closure and forfeiture of balances.

e2be reserves the right to require verification of your age, identity, and payment methods at any time. Failure to provide satisfactory verification documents within the timeframe specified by e2be may result in the temporary suspension or permanent closure of your account and the withholding of any pending withdrawals pending completion of the verification process.

Each player is permitted to hold one account only. The opening of multiple accounts — whether using the same or different personal details, mobile numbers, payment methods, or IP addresses — is strictly prohibited. Where duplicate accounts are detected, e2be will close all associated accounts and may confiscate any balances held therein.

3. Account Management

You are solely responsible for maintaining the security and confidentiality of your e2be account credentials, including your username, password, and any one-time passwords (OTPs) delivered to your registered mobile number. You must not share your login credentials with any third party under any circumstances. e2be will never ask you for your password via any communication channel, including live chat, email, or WhatsApp.

If you suspect that your account has been accessed by an unauthorised party, you must notify e2be immediately via the 24/7 live chat service or by email at [email protected]. e2be will investigate all reported unauthorised access incidents promptly; however, the Company cannot be held liable for losses arising from unauthorised access where the breach is attributable to the player's failure to maintain adequate account security.

e2be reserves the right to suspend or close any account, without prior notice, where it determines at its sole discretion that:

• The account holder has breached any provision of these Terms.
• The account has been used in connection with fraudulent, illegal, or prohibited activity.
• The account balance or transaction history suggests irregular, automated, or collusive wagering patterns.
• Account verification requirements have not been met within the prescribed timeframe.
• Continued operation of the account poses a risk to the integrity of the Platform or to other players.

Upon closure of an account — whether initiated by the player or by e2be — any verified real-money balance remaining after deduction of any bonuses and the resolution of any outstanding investigations will be returned to the player via the payment method used for the most recent deposit, subject to applicable withdrawal processing times.

4. Deposits & Withdrawals

All financial transactions on the e2be Platform are conducted in Bangladeshi Taka (BDT). e2be currently supports the following deposit and withdrawal methods for players in Bangladesh: bKash, Nagad, Rocket (Dutch-Bangla Bank), and Upay. Additional payment methods may be added or removed from time to time at e2be's discretion.

The following transaction limits apply as standard across all account tiers. Individual tier-based limits for VIP players may differ and will be communicated directly via the VIP account management team:

• Minimum single deposit: ৳200
• Minimum withdrawal request: ৳500
• Standard withdrawal processing time: 15 to 60 minutes from approval
• VIP Gold and above withdrawal processing time: Under 15 minutes from approval
• Maximum daily withdrawal (standard tier): ৳50,000
• Maximum daily withdrawal (VIP Diamond and above): ৳200,000

Deposits credited to your e2be balance are available for wagering immediately upon confirmation from the payment provider. e2be does not charge transaction fees on deposits or withdrawals; however, your mobile wallet provider may apply their own service charges, for which e2be bears no responsibility.

Withdrawal requests will not be processed where an active bonus is attached to the account balance and the applicable wagering requirements have not been satisfied. Funds deposited by a payment method must, where operationally possible, be returned to the same payment method. e2be reserves the right to request additional identity and payment verification before approving any withdrawal, particularly for first-time withdrawals or unusually large withdrawal amounts.

e2be is not a financial institution and does not offer interest on account balances. Player funds are held in segregated accounts and are not used for operational purposes. In the event of insolvency, player fund segregation will be maintained to the fullest extent practicable under the Company's offshore licensing framework.

5. Bonuses & Promotions

e2be offers a range of bonuses, free spins, cashback credits, reload promotions, and VIP tier rewards to eligible account holders. All promotional offers are subject to the specific terms and conditions communicated at the time the offer is presented. The following general bonus principles apply to all offers unless stated otherwise:

• Bonuses are credited to a separate promotional balance and must meet the stated wagering requirement before any associated winnings are transferred to the withdrawable real-money balance.
• Standard wagering requirements range from 20x to 40x the bonus amount, depending on the specific offer. The applicable multiplier is stated clearly on each promotion page.
• Bonus funds may only be wagered on games designated as eligible for bonus play. Certain live dealer games, sports betting markets, and progressive jackpot slots may be excluded or may contribute at a reduced rate toward wagering requirements.
• Bonuses expire if wagering requirements are not completed within the validity period specified for each offer, typically between 7 and 30 days from the date of credit.
• e2be reserves the right to withdraw a bonus offer from any player where there is evidence of promotional abuse, including but not limited to low-risk or hedged wagering strategies designed to exploit bonus terms rather than engage in genuine entertainment play.
• Each player is entitled to claim each welcome bonus offer once only. Attempting to claim a first-deposit bonus on a second account, or after having previously received the same offer, constitutes bonus abuse.

e2be reserves the right to modify, suspend, extend, or withdraw any promotional offer at any time and without prior notice. Changes to ongoing promotions will be communicated via the Platform's promotions section or via direct communication to affected players. The withdrawal of a promotional offer does not entitle any player to compensation.

6. Sports Betting Rules

All sports betting activity on the e2be Platform is governed by the sports betting rules published in the Platform's help section, which are incorporated into these Terms by reference. The following general principles apply to all sports wagers placed on e2be:

• All bets are accepted at e2be's absolute discretion. e2be reserves the right to refuse, limit, or void any bet at any time before or after settlement, where it determines that the bet was placed in error, at incorrect odds, in breach of these Terms, or in connection with suspicious or irregular wagering activity.
• Bets placed on cricket matches — including BPL, IPL, T20 World Cup, and Bangladesh national team fixtures — are settled according to the official result declared by the relevant governing body (BCB, BCCI, ICC). In the event of a match being abandoned, postponed, or voided, all bets on that match will be voided and stakes returned to the player's account.
• In-play (live) bets are accepted subject to network latency; any bet placed after the designated cut-off point for a specific event or market will be voided. e2be is not responsible for delays in bet placement caused by the player's internet connection or mobile network.
• The minimum single-event bet stake is ৳50. The maximum payout on any single bet slip is ৳500,000, regardless of the accumulated odds. Bets exceeding the maximum payout limit will be settled at the maximum payout amount.
• Match-fixing, spot-fixing, and any form of manipulation of sporting events are serious offences. Any account suspected of being involved in or benefiting from match manipulation will be immediately suspended and reported to the relevant sporting authorities.

e2be provides cricket betting markets as its primary sports offering. Football, kabaddi, and other sports markets are provided subject to availability and may be suspended or removed without notice. Odds are subject to change at any time before a bet is confirmed. The odds displayed at the time a bet is successfully placed and confirmed on screen are the odds at which the bet will be settled.

7. Casino Game Rules

All casino games available on the e2be Platform — including live dealer games powered by Evolution Gaming, Ezugi, and Pragmatic Play Live, as well as slots from NetEnt, Microgaming, and Pragmatic Play — are governed by the individual game rules presented within each game interface. By launching a game, you acknowledge that you have read and understood the rules applicable to that game.

The return-to-player (RTP) percentages for all slot games are certified by the respective game providers and represent the theoretical long-term payout percentage over millions of game rounds. RTP figures do not guarantee any specific payout to any individual player over any specific session or time period. All slot game outcomes are determined by independently certified random number generators (RNGs) and are not influenced by e2be or by previous game results.

In the event of a technical failure, disconnection, or game malfunction during a casino game session, e2be's system logs will be used to determine the outcome of any affected game round. Where a malfunction renders a game result indeterminate, the affected round will be voided and the player's stake for that round will be credited back to their account balance. e2be's decision in such cases is final.

Progressive jackpot prizes, where available, are subject to the specific terms of the relevant jackpot game as published by the game provider. e2be does not fund progressive jackpots directly; jackpot pools are contributed to by player activity across the provider's network. Payment of progressive jackpot prizes is the responsibility of the game provider, subject to verification of the winning round.

8. Prohibited Conduct

The following activities are strictly prohibited on the e2be Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities:

• Fraud and misrepresentation: Providing false personal information, using stolen payment credentials, or impersonating another person.
• Multiple accounting: Registering or using more than one account on the Platform.
• Bonus abuse: Exploiting promotional offers through low-risk wagering strategies, collusion between accounts, or claiming bonuses intended for new players on an existing account.
• Automated wagering: Using bots, scripts, artificial intelligence tools, or any automated software to place bets or interact with the Platform in ways not intended for human players.
• Collusion: Coordinating wagers with other players on the Platform to gain an unfair advantage in poker, live dealer games, or any other multi-player format.
• Money laundering: Using the Platform to deposit, layer, or withdraw funds derived from illegal activity. All suspicious financial activity is reported to the relevant authorities.
• Charge-backs: Initiating a charge-back or payment reversal with your mobile wallet provider for any deposit that has been used for wagering. Charge-back fraud will result in immediate account closure and legal action where appropriate.
• Exploitation of system errors: Deliberately exploiting software bugs, display errors, or pricing errors to place wagers at incorrect odds. Any winnings arising from such errors will be voided.

9. Intellectual Property

All content on the e2be Platform — including but not limited to the brand name, logo, website design, text, graphics, user interface elements, game content, software, and code — is the exclusive intellectual property of e2be or its licensed content providers and is protected by applicable international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the express prior written consent of e2be. Unauthorised use of any e2be intellectual property will result in immediate termination of your account and may give rise to civil and criminal liability.

10. Limitation of Liability

To the fullest extent permitted by applicable law, e2be and its officers, directors, employees, contractors, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your use of the Platform, including but not limited to:

• Loss of funds resulting from gambling activity on the Platform.
• Technical failures, service interruptions, or connectivity issues beyond the reasonable control of e2be.
• Unauthorised access to your account resulting from your failure to maintain adequate account security.
• Actions taken by e2be in accordance with its rights under these Terms, including account suspension or closure.
• Changes to the Platform's features, game library, odds, or promotional offerings.

The Platform is provided on an "as is" and "as available" basis. e2be makes no warranty that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. e2be's total aggregate liability to any player in respect of any claim shall not exceed the total amount deposited by that player in the twelve-month period immediately preceding the event giving rise to the claim.

11. Privacy & Data Protection

e2be collects, processes, and stores personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

e2be does not sell, rent, or share your personal data with third parties except as required for payment processing, identity verification, fraud prevention, regulatory compliance, or as otherwise described in the Privacy Policy. All data is held on servers protected by 256-bit SSL encryption and is subject to strict access controls.

12. Amendments to These Terms

e2be reserves the right to amend, update, or replace these Terms at any time without prior notice. Revised Terms will be published on this page with an updated effective date. It is your responsibility to review the Terms regularly. Your continued use of the Platform following the publication of any amended Terms constitutes your acceptance of those changes.

Where an amendment materially affects your rights as a player, e2be will endeavour to notify you via the contact details registered on your account. However, the absence of such notification does not affect the validity or enforceability of any amendment. If you object to any amendment, your sole recourse is to close your account and cease using the Platform.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which e2be holds its international offshore operating licence. Any dispute arising out of or in connection with these Terms, the Platform, or any transaction conducted thereon shall first be referred to e2be's customer support team for resolution via live chat or email at [email protected].

Where a dispute cannot be resolved through the internal customer support process within 30 days, either party may submit the matter to binding arbitration under the rules of a recognised international arbitration body. By accepting these Terms, you waive any right to participate in a class action lawsuit or class-wide arbitration against e2be. All disputes are to be resolved on an individual basis only.

Nothing in these Terms limits your rights as a consumer under any applicable mandatory local consumer protection laws. Players located in jurisdictions where online gambling is prohibited accept full personal legal responsibility for their use of the Platform.

14. Contact Information

If you have any questions, concerns, or complaints relating to these Terms & Conditions, please contact the e2be support team using one of the following methods. Email addresses and phone numbers are provided as plain text only and are not clickable links:

• Email: [email protected] (plain text — not a link)
• Live Chat: Available 24/7 via the on-site chat widget on the Platform
• WhatsApp: +880 1700 000000 (plain text — not a link)
• Response time: Live chat queries are typically resolved within minutes. Email queries are responded to within 24 hours on business days (Bangladesh Standard Time, UTC+6).

For responsible gaming support, self-exclusion requests, or deposit limit adjustments, please contact the support team directly via live chat. Responsible gaming requests are treated with the highest priority and are actioned immediately upon receipt, without requiring completion of any waiting period.